R.W. Selby & Co., Inc. Logo Acuisitions

PRIVACY POLICY FOR R.W. SELBY & CO. INC. AND ITS AFFILIATED COMPANIES

Updated April 2019

Summary

This Privacy Policy describes how R.W. Selby & Co. Inc., a California corporation, and its affiliated and related entities, ("RWSCI," "we," "our," or "us") handles your Personal Information (defined below) gathered on websites or offline. Please read this Privacy Policy carefully to understand our policies regarding Personal Information and how we may use it. By accessing or using our websites, you agree and consent to the practices in this Privacy Policy. If you do not consent, please do not use our websites.

Please remember that this is our Privacy Policy. If you provide information to someone else, such as a third-party service provider or referral service, that information falls under that person or service’s privacy policies, not ours.

1. Who are we?

R.W. Selby & Co., Inc is one of the foremost multi-family investment firms in Los Angeles, specializing, with its affiliated companies, in the acquisition, management, improvement and disposition of apartment communities in Southern California and Nevada.

2. What is "Personal Information"

Personal information can mean different things in different contexts. However, you can generally assume that information that allows another person to identify you, directly or indirectly, is Personal Information

3. What data do we collect about or from you?

We collect certain Personal Information that you voluntarily provide us or our affiliates with in order to deliver services. For example, we may ask you for your name and contact information in order to arrange a tour of one of our apartment communities and follow up with you after your tour. If you do not provide this information, we may not be able to assist you in scheduling a tour.

We also work with third-party website operators and vendors to provide you with various online services as well as to provide you with some services offline. For example, when you provide information online to us through the “Text Us” feature on our websites, you are providing that information to a third party. As part of our relationship with third parties, the third-party websites may adopt framing and graphics to maintain continuity with our websites, but you will be on a third-party's website. Please pay close attention to the URLs listed in your internet browser so that you are aware of who you are providing your information to. If you want to give information to a third-party in order to receive services, such as apartment rental, from us, you should carefully review the third-party privacy policy. Those third parties may share the information you enter with us.

On-Site

We work with On-Site to process rental applications and manage the signing of leases. In order to apply online for one of our apartment communities, you will be directed to On-Site, which will request Personal Information from you to process your rental application. This information may include your name, address and contact information, social security number and other information. On-Site may also collect certain financial information when it processes your application fee. You should review On-Site’s privacy policy and terms of use prior to providing On-Site with any of your Personal Information.

Rent Café

We work with Rent Café to provide you with many externally-facing web services, such as certain websites, as well as contact forms, maintenance requests and online rent payment. Rent Café collects certain Personal Information from you in order to provide you with these services, and you may have to create an account with Rent Café in order to access some of these services. You should review Rent Café’s privacy policy and terms of use prior to providing Rent Café with any of your Personal Information.

Insperity

When you apply to work for us, we may provide your Personal Information to Insperity, Inc., which provides us with numerous human resource functions. This information may include your name, contact information, date of birth, employment history, educational history, and other Personal Information which is relevant to your qualification and eligibility for the position you are applying for.

When you visit one of our websites

Our websites have enabled Google Analytics. Information on Google Analytics can be found directly from Google at https://policies.google.com/technologies/partner-sites. This information is collected to help us administer and operate our web sites.

We contract with third-party vendors to assist with our websites, and they may have collection practices of their own. RWSCI's main website is run by Apartments 247 and is subject to their privacy policy and terms of use. The websites for properties managed by RWSCI are run by RentCafé, a product of Yardi and are subject to their privacy policy and terms of use.

4. What data do we collect about you from third parties we work with?

In addition to the third parties above, we may also receive data about you from other third parties. Generally, these are third parties that you gave data to in order to receive services from us. For example, you may have applied for a job with us through a third-party website or found a listing for one of our managed apartments on a third-party website. Any information you provide to those third parties is subject to their privacy policies.

5. What do we use that information for?

When we collect information from you, we use it for the following business purposes:

  1. 1. To provide you with a service or process a transaction that you have requested
  2. 2. To communicate with you regarding information or services that you have asked us to provide you with or otherwise have reason to believe would interest you
  3. 3. To respond to your questions or inquiries
  4. 4. To contact you with regard to our websites or those of our third-party vendors
  5. 5. To process any application, payments, or changes to any account information or other information on file with us
  6. 6. To conduct surveys of our users and residents
  7. 7. To contact you regarding a sweepstakes, contest, offer or promotion in which you have participated
  8. 8. To process or evaluate an application for employment with us
  9. 9. Any other reason we disclosed to you when you provided us with information

We use the data that you have provided us in order to provide you with services. For example, as part of the application process for renting an apartment at one of our managed communities, we may have you provide us with some of the above information in order to run a credit check.

We also use that data in order to comply with applicable laws and contractual obligations, to prosecute or defend a legal claim, or to pursue a legitimate business interest.

6. Who do we share your data with?

We may share your Personal Information with third parties who perform services for us or for one of the owners of our managed properties who may use this information for their own purposes. This includes, but is not limited to, third parties that process payments, analyze data, assist with utility billing, package delivery or renters’ insurance, process credit checks, resident screening, or collection services, provide marketing or advertising services, or provide customer service on our behalf. These third parties may have access to certain Personal Information to provide these services to us or on our behalf. We may also share Personal Information with our business partners in order to provide services and offerings to you, and certain aggregated.

We also may share this information among our affiliated companies for business purposes related to your tenancy or to process any application or inquiries you may make. For example, a request made on the website of a property owner may be forwarded to the management company for that property and vice versa.

We may also release your data in order to comply with a lawful court order or other legal or regulatory requirement. If we or one of our affiliated properties undergoes a merger or sale, we may also have to transfer data.

7. What about cookies and web data?

A cookie refers to a small text file that may be saved in a user's browser upon visiting a web site. "Session" and "persistent" cookies may be set in your browser when you access our websites or those of our third-party vendors. A session cookie expires when you close your browser. A persistent cookie remains on your computer for an extended period of time. An example of a persistent cookie is if you choose to save your password in order to save time. You can delete your cookies by following the instructions in your internet browser’s “Help” functionality.

We use Google Analytics. Information on Google Analytics can be found directly from Google at https://policies.google.com/technologies/partner-sites. Some of our third-party vendors may also use cookies or other means of tracking web data. Please consult the privacy policies for those vendors if you have any questions.

Certain cookies may be necessary for the functioning of our website and the website will not work as intended if disabled.

8. Can you browse our websites without providing Personal Data?

In general, you may browse our website without providing Personal Data. Data collected by Google Analytics is anonymized. However, if you choose not to provide certain Personal Information to us or one of our third-party vendors, we may not be able to provide you with certain services or answer certain requests. For example, you cannot apply for employment with us without giving us your name.

9. What security measures do we take?

We take reasonable steps to secure your Personal Information. However, please remember that no transmission over the internet or electronic storage can absolutely guaranteed to be free of unauthorized use or access. Please know that you submit your Personal Information at your own risk.

10. How long will we keep your data?

We may keep your data at least as long as you reside, are employed, or otherwise do business with us. We may keep your data for a period longer than that, for reasons including, but not limited to, compliance with applicable laws or regulations, defense and pursuit of claims, investigate or protect against illegal or fraudulent activity, and other solely internal uses as permitted by law. For example, we may keep a record of a rent payment in order to comply with generally accepted accounting procedures. Otherwise, information, including Personal Information, is destroyed in accordance with our routine record-keeping practices.

11. What about third parties?

We may provide you with links to or contact information for third parties, who may have different information practices, privacy policies, or terms of use. Please consult any posted policies they may have, as the third party’s policies will apply – not this policy.

12. What about use of this website by children?

Our primary business relates to the purchase, sale and rental of multi-family rental housing in California and Nevada, which minors (with certain limited exceptions) cannot engage in. Consequently, this website is not for use by minors and we have no reason to assume that a minor is using this website. We will use commercially reasonable efforts to delete any personal information or other information determined to be provided by a child under the age of 13. If you become aware that a minor has provided personal information to us via our website, please email us at privacy@rwselby.com.

13. What jurisdiction applies

We operate in California and Nevada, in the United States of America, and our website is located here. Please note that our activities are not directed at the European market, including the European Union, any European Union Member State or any state in the European Economic Area and any individuals in those states. If you are accessing our website or providing us Personal Information from another country, please be advised that you are providing us that information subject to the laws of the United States of America and that your information will be transmitted to the United States of America. By providing us with that information, we understand that transmittal to be with your consent. If you do not consent to providing us with your Personal Information, please do not do so and contact us at privacy@rwselby.com regarding any information previously submitted.

14. Rights under California law

California Civil Code 1798.83 may apply to you. In order to request information or request to opt out, please email us at privacy@rwselby.com.

15. Rights Under European Union Law

Residents in the European Union are entitled to certain rights with respect to personal information that we hold about them:

  • Right of access and portability. The right to obtain access to your personal information, along with certain related information, and to receive that information in a commonly used format and to have it transferred to another data controller;
  • Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete;
  • Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed;
  • Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information; and
  • Right to object. The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.

You may also have the right to make a complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you need further assistance regarding your rights, please contact us at privacy@rwselby.com and we will consider your request in accordance with applicable law. Our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.

16. What about changes to this policy?

This policy may change from time to time. Any changes to this policy will be posted on this page. In the event of a major change to this policy, you may be notified on your next visit to one of our websites

17. How can I contact you?

If you have any questions or requests regarding this policy you may contact us at privacy@rwselby.com.